Terms & Conditions

Alite Global – Terms & Conditions
Effective Date: 31 January 2024

Membership policy introduction
At Alite Global Limited, we are dedicated to offering an exclusive membership experience designed specifically to support the personal and professional growth of Executive Assistants around the world. Our community is built to provide you with the resources, tools, and connections you need to excel in your role and achieve your goals in today’s complex professional landscape.

Before becoming a member, it is important to familiarise yourself with the terms and conditions that govern your membership. This ‘membership policy’ outlines the key details and expectations for both members and Alite Global Limited, ensuring transparency and mutual understanding. We encourage you to carefully review this document, as it will help you make the most of your membership and understand your rights and responsibilities within our community.

Commitment to excellence
Our team at Alite Global is committed to delivering the highest quality of services and support to help you succeed. Whether you’re seeking professional development, new career opportunities, or personal growth, our platform is designed to cater to your evolving needs.

Membership overview
This policy covers important aspects of your membership, including:

Membership terms and conditions
Payment and renewal details
Your rights during the 7-day trial period
The benefits and resources available to you as a member
Expectations for member conduct within our community
Confidentiality

This platform is operated by Alite Global Limited. Throughout the site, the terms “we”, “us” and “our” refer to Alite Global. Alite Global offers this Platform, including all information, tools and services available to you, the member, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

These terms, together with any documents referred to within, sets out the terms of use on which you may make use of the Alite Global platform (the “Platform”), whether as a guest or a registered member. Please read these terms and conditions of use carefully before you start to use the Platform. By accessing our Platform, you indicate that you accept these terms and that you agree to abide by them. If you do not agree to these terms, please refrain from using our Platform and accessing our Platform. These terms supersede any prior written or oral agreement between us. We reserve the right to modify these terms from time to time. We recommend that you print a copy of these terms for future reference.

How the contract is formed between you and us
Membership to the Platform allows access to Alite (community, content, courses, curated resources, partnerships, offers and events).

Membership criteria
In order to be considered for membership of Alite, prospective members should:

be active in the role of Executive Assistant, Business Assistant, Private Assistant, Personal Assistant, Remote Assistant or Virtual Assistant, or have equivalent working experience in roles such as Estate Manager and Chief of Staff and
have a minimum of 5 years of experience across one or more of these roles.

Applying for membership
If you’re interested in becoming a member of Alite, apply to join by completing the Alite membership application on the Platform. Once completed and submitted, this application will be reviewed by our membership team.

If your membership application is approved, you will either be notified by email and asked to submit payment details or you will be notified that your application is being held on a waitlist. Once payment has been confirmed, you will receive a membership confirmation email from us. Future membership payments will be taken in advance in line with your membership payment terms. If your membership is not approved, you will be notified by email and placed onto our waiting list for future membership consideration. No payment will be taken and you can remove yourself from this waiting list at any time by emailing membership@alite.global

By submitting your payment details, you are agreeing to our membership terms and agree to pay recurring periodic subscriptions for an indefinite time until cancelled by you or us. The contract between us (“Contract”) will only be formed when you receive our membership confirmation email.

The price of the services will be as quoted on our site or Platform, except in cases of obvious error. Prices quoted are exclusive of VAT. Payment for all services must be by credit or debit card.

By selecting a subscription you agree that there will be recurring period charges as agreed to by you. By entering into this agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to any membership cancellation.

To change your method of payment, or to give any notice under these terms, you should write to the membership team at the email membership@alite.global

1. Membership terms
By registering as a member of Alite Global Limited, you are agreeing to the following terms and conditions. These terms govern your access to and use of all membership plans offered by Alite Global Limited. Please read them carefully, as they outline your rights and responsibilities as a member.

1.1. Membership activation
Your membership begins once your registration is completed and your payment has been successfully processed. Memberships are personal to the individual named at registration and are non-transferable.

1.2 Membership plans
Alite Global offers a variety of membership plans, each with its own pricing, duration, and benefits. Full details of each plan can be found on our website or by contacting member support. Members are responsible for selecting the plan that best suits their needs, and Alite Global is not liable for any mistaken selections made during the registration process. If in doubt, please contact our membership team.

1.3 Payment terms
Membership fees are due and payable in full at the time of registration unless otherwise specified in your membership plan. Payments can be made via the accepted payment methods listed on the Alite Global platform. In the event of a failed payment, access to membership benefits may be suspended until payment is successfully processed.

1.4 Membership renewal
Memberships will automatically renew at the end of the membership period unless cancelled prior to the renewal date. Renewal fees will be charged at the prevailing rate on the date of renewal.

Members will receive a reminder before their renewal date, allowing them to update their payment details or cancel their membership if they no longer wish to continue.

1.5 Changes to membership
Alite Global reserves the right to make changes to membership plans, including pricing and available benefits, at any time. Members will be informed of any changes that may affect their plan at least 30 days before the change is implemented. Members can opt to cancel their membership if they do not wish to continue with the revised plan. Members are required to provide written notice 30 days prior to cancellation.

1.6 Termination of membership terms
Members may cancel their membership at any time, but refunds will only be provided during the 7-day trial period as outlined in these terms. Alite Global reserves the right to terminate a membership without notice if a member is found to be in violation of our Code of Conduct or any other terms specified in this agreement.

2. Our 7-day trial period
At Alite Global, we understand that circumstances can change, and we want to ensure that all new members are fully satisfied with their decision to join our community. To provide flexibility and peace of mind, we offer a 7-day trial period for all new members. We encourage members to use this time to explore all the features and benefits of the Alite Global service, to engage with the community, and to direct any questions or concerns to the membership team at membership@alite.global

2.1 What is the trial period?
The trial period allows you to cancel your membership for any reason and receive a full refund of the membership fees paid. This period begins the day after your membership is activated and runs for seven (7) consecutive days.

2.2 How to cancel during the trial period
If you decide to cancel your membership within the 7-day trial period, you can do so by following these steps:

Notify our member support team via email at membership@alite.global to request a cancellation
Please include your full name, membership ID, and the date your membership was activated to help us process your request efficiently.

Once your cancellation request is received, we’ll confirm it in writing and process your refund within seven days. The refund will be issued via the same payment method used for your initial purchase.

2.3 Refund process
You will receive a full refund of the membership fees paid at the time of registration. There will be no deductions or penalties for cancelling during the trial period.

2.4 Refund payment method
Refunds will be credited to the original payment method used during your registration (e.g. credit card, debit card, etc.). If the original payment method is no longer available, please inform us of an alternative method when you contact us to cancel.

2.5 What happens after cancellation?
Once your membership is cancelled, your access to the Alite Global platform and all associated membership benefits will immediately end. You will no longer have access to any member-exclusive content, services, community or events.

2.6 Exceptions to the trial period
In certain situations, your right to a trial may not apply. For example: If you have already received and used significant services or benefits as part of your membership (e.g. attending a major paid event or using a personalised service), Alite Global reserves the right to withhold refunds for those services.

3. Full membership pricing and renewal
As a member of Alite Global Limited, you are granted full access to an exclusive suite of resources, events and benefits designed to support your professional and personal growth. The cost of a full Alite Global membership will be clearly communicated to you during the registration process. Please ensure that you review the pricing options carefully before finalising your membership.

3.1 Membership pricing
The pricing for full membership may vary depending on the membership plan you choose (annual or monthly). Detailed information regarding membership fees, payment methods, and available discounts (if any) will be provided to you during the completion of your registration. All prices are exclusive of any applicable taxes, unless otherwise stated. Should there be any changes in the pricing, you will be notified at least 30 days before the new pricing takes effect. You may opt to cancel your membership before the new pricing applies.

3.2 Payment terms
Upon registration, you will be required to choose your preferred billing cycle, which can be either monthly or annually as per the membership plan terms.

Monthly billing: Your membership fee will be debited from your account on the same date each month.
Annual billing: Your membership fee will be debited once annually on the anniversary of your registration.

Payments will be processed using the payment method provided at registration, and it is your responsibility to ensure that your payment details are up to date.

3.3 Membership renewal
Alite Global memberships automatically renew at the end of each billing cycle (either monthly or annually) unless you cancel your membership prior to the renewal date. Before your renewal date, you will receive a notification reminding you of the upcoming renewal, providing you with an opportunity to review or update your membership details.

Upon renewal, the membership fee for the new billing period will be debited from the payment method you have provided.

3.4 Cancelling your membership
If you wish to cancel your membership and avoid being charged for the next billing cycle, you must do so before the renewal date. Cancellations can be made by contacting our member support team at membership@alite.global. If you cancel your membership after the billing date, your membership will remain active until the end of the current billing period, and no refund will be issued for that period.

3.5 Failed payments
In the event that a payment fails (e.g. because of insufficient funds or outdated payment details), Alite Global will attempt to process the payment again. You will also be notified to update your payment method. If payment cannot be processed after repeated attempts, your membership may be suspended or terminated. Access to Alite Global’s resources and benefits will be restored once payment is successfully processed.

3.6 Tickets to Alite Global events
Ticket offers are exclusive to Alite Global members, are subject to availability, non-transferable and limited to one per person unless otherwise expressly stated.

3.7 Cancellations and no-shows to Alite Global events
While we understand the nature of the profession means that last minute changes of plan sometimes cannot be helped, if you can no longer attend an event once you have registered, you must notify us as soon as possible prior to the event so that the place can be offered to other members. Please notify us as soon as you become aware that you will not be able to attend the event by emailing membership@alite.global. We reserve the right to charge the full cost of the ticket price if you cancel within 48 hours of the start of the event.

4. Your status
By registering membership on our Platform, you warrant that:

you are legally capable of entering into binding contracts; and
you are at least 18 years old.

5. Code of Conduct
We expect all of our members to behave in a way that is respectful, inclusive and supportive towards everyone in the Alite Global community. Please see our Member Code of Conduct and Manifesto for further information. Acceptance of these terms also indicates acceptance and willingness to adhere to the Member Code of Conduct.

You warrant that any such contribution does comply with those standards, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights are described in these terms.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Member Code of Conduct.

If you wish to contact us in relation to content you have uploaded to our site and that we have taken down, please contact membership@alite.global

You are solely responsible for securing and backing up your content.

You must not upload any material that could incite a terrorist offence, solicit any person to participate in terrorist activities, provide instruction on any method or technique for committing a terrorist offence or threaten to commit a terrorist offence.

We will suspend your service if you upload illegal contact
If you upload material that is clearly illegal, we may suspend your access to our service for a reasonable period of time. We will warn you in advance if we plan to suspend you. When deciding whether to suspend you, we will consider:

how many items of clearly illegal content you have uploaded within a given time frame in terms of the volume of other content uploaded by other users during that time;
the gravity of the misuse, including the nature of the illegal content and its consequences (potential or otherwise); and
where possible to identify, your intention in posting the material.

If you frequently submit notices or complaints that are clearly unfounded, we may suspend the processing of any further notices or complaints from you for a reasonable period of time. We will warn you in advance if we propose to suspend processing of your notices or complaints. When deciding whether to suspend you, we will consider:

how many items of clearly unfounded notices or complaints you submitted within a given time frame in terms of the volume of other notices or complaints submitted by other users during that time; and
where possible to identify, your intention in submitting the notices or complaints.

Rights you are giving us to use material you upload
When you upload or post content to our Platform, you grant us a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Platform and across different media including to promote the Platform to expire when the user deletes the content from the site.

User-generated content is not approved by us
This Platform may include information and materials uploaded by other users of the site, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about or report content
If you become aware of any material that is illegal or you think breaches the Code of Conduct, please contact us immediately and we will follow the procedure set out in the Member Code of Conduct. If you wish to complain about any other content, please also contact us on membership@alite.global

6. Intellectual property rights
This paragraph (6) will remain in effect even after membership ends:

We are the owner or the licensee of all intellectual property rights in our site and Platform, and in the Alite Global material published on it. Those works are protected by copyright laws and treaties around the world. All such rights (including database rights) are reserved. No intellectual property rights are transferred to you. You are permitted to use material on our Platform only as expressly authorised by us below.

To the maximum extent permitted by law, we exclude all representations and warranties including any implied warranties of satisfactory quality, fitness for purpose, non-infringement, compatibility and accuracy of our Platform. We do not guarantee the timeliness, completeness or performance of our site or any of the content. While we try to ensure that all content is correct at the time of publication, we are not responsible for any errors, omissions or inaccurate content of our site.

You may:

view the content for your personal use on any device that is compatible with the Platform and store content on that device for your personal use;
print off one copy and download extracts of any page(s) from our site for your personal reference.

You must not:

use any part of the materials on our Platform for commercial purposes without obtaining a licence to do so from us or the relevant third parties;
modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text; and
copy, reproduce, transmit, publish, broadcast, sell, license, display, distribute, commercially exploit or create derivative works of such material and content, or assist or facilitate any third party to do the same without prior written consent from us.

The conditions you must comply with in order to produce summaries:

you must source Alite Global (and any identified contributors) as the authors of material on our site and acknowledge us as the author by way of an attribution such as “[name] at Alite Global” with a link to www.alite.global;
you must ensure that your summaries do not in whole or in part form a substitute for Alite Global own products and services;
you must not use or create summaries that promote or endorse any product or service; and
if we notify you that we believe you are creating, republishing or redistributing summaries outside these parameters, you shall immediately cease doing so and your right to create summaries shall be regarded as withdrawn until we reach an agreement with you regarding your use of Alite Global content.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

6.1 Reliance on information posted or delivered at events or courses
The services and events on our site and Platform are made available by both Alite Global and third parties. We are not a retailer, nor are we an agent of any retailer. In the event that you purchase goods, services or tickets from third parties, purchases will be subject to the terms of sale of the relevant third party. We are not responsible for any purchases you make from third parties, or for any after sale services, refunds, tickets charges or for third party websites.

We do our best to ensure that the information we receive or source about events from third parties is accurate and up to date. Where we provide previews of events, we are providing opinions based on information received from or sourced by us in relation to third parties. We cannot guarantee that this information will be accurate or that the event will be as described, available or of any specific quality and we make no representations or warranties as to the completeness, accuracy, adequacy, currency or reliability of the partner networks, advertisers and affiliates content.

You are solely responsible for any results you obtain from courses or events we deliver as part of your membership. We do not guarantee any specific results from the same, but provide such courses and events for your own professional interest and benefit.

6.2 Links from our website
The site may contain hyperlinks to websites and resources owned and operated by third parties. These third party websites and resources have their own terms of use and privacy policies with which you will need to comply. We have no control over third party websites or resources and we are not responsible for the availability of such websites and resources. We do not accept any responsibility or liability for any third party websites and resources and your access and use of such services and content is at your own risk.

Third party links do not imply that we endorse, are affiliated or associated with any linked website, or are legally authorised to use any intellectual property accessible through such links.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6.3 Transactions concluded through our site
Through our Platform, you may have the opportunity to acquire tickets, packages, goods, products and services, make bookings for events and obtain other benefits and enter into commercial transactions (“e-commerce transactions”). E-commerce transactions are available from third parties. It is important to note that where you enter into transactions with third parties or other members, or otherwise interact or transact with third parties or other members, any contract will be entered into directly with such third party/member and Alite has no liability to you in relation to the same. You will be required to enter into separate terms and conditions in respect of such transactions directly with such third parties. Alite Global cannot be held responsible for any transaction that you enter into with a third party.

6.4 Our liability
Please pay specific attention to the details contained within this section.

The material displayed on our Platform is provided for general information only. It is not intended to amount to advice on which you should rely. It is provided without any guarantees, conditions or warranties as to its accuracy. We will use our reasonable endeavours to maintain the site, but we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. The site is subject to change from time to time.

You will not be eligible for any compensation because you cannot use any part of the site because of a failure, suspension or withdrawal of all or part of the site for any reason.

We will use reasonable endeavours to verify the accuracy of any information that we make available either directly or through any third parties wherever practical however we are not in a position to ensure the complete accuracy of information that can often change such as for instance opening times, dates of performances, schedules and current prices and we strongly recommend that prior to relying on information made available through the site, such information where capable of change is confirmed with the applicable venue, facility or service provider.

To the extent permitted by law, we and third parties connected to us hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Subject to the express exclusions below, our total liability to each member shall not exceed the lower of (i) £10,000 and (ii) such per claim amount as is determined by our insurance policies from time to time. Subject to the express exclusions below, any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill; and
wasted management or office time.

The Platform is provided on an “as is” and “as available” basis for your information and personal use only without any representation or endorsement. To the maximum extent permitted by law, we exclude all representations and warranties including any implied warranties of satisfactory quality, fitness for purpose, non-infringement, compatibility and accuracy of our site. We do not guarantee the timeliness, completeness or performance of our site or any of the content. While we try to ensure that all content is correct at the time of publication, we are not responsible for any errors, omissions or inaccurate content of our site.

Nothing in these terms and conditions excludes or limits in any way our liability:

for death or personal injury caused by our negligence;
under section 2(3) of the Consumer Protection Act 1987;
for fraud or fraudulent misrepresentation;
for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Unless the applicable member notifies us that it intends to make a claim in respect of an event within the notice period, we shall have no liability for that event. The notice period for an event shall start on the day on which the member became, or ought reasonably to have become, aware of the event having occurred and shall expire 12 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.

This paragraph (6.4) will remain in effect even after membership ends.

If you have any queries or concerns relating to our site or the services on it then please address these to us at membership@alite.global

7. Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our Platform, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our Platform. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

8. Notices
All notices given by you to us must be given to Alite Global at membership@alite.global. We may give notice to you by email. Notice will be deemed received and properly served immediately when posted on our Platform or 24 hours after an email is sent. In proving the service of any notice, it will be sufficient to prove that such email was sent to the specified email address of the addressee.

9. Transfer of rights and obligations
The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

10. Our platform changes regularly
We aim to update our Platform regularly, and may change the content at any time. If the need arises, we may suspend access to the Platform site, or close it indefinitely. Any of the material on our Platform may be out of date at any given time, and we are under no obligation to update such material.

We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Platform through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

11. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

strikes, lock-outs or other industrial action;
civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
impossibility of the use of public or private telecommunications networks or
the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

12. Information about you and your visits to out platform
We process information about you in accordance with our Privacy Policy. By using our Platform, you consent to such processing and you warrant that all data provided by you is accurate.

12.1 You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at membership@alite.global

12.2 Viruses, hacking and other offences
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and Platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

12.3 No text or data mining, or web scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):

any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

12.4 Linking to our platform
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

Our Platform must not be framed on any other platform or website, nor may you create a link to any part of our Platform other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our Code of Conduct.

If you wish to make any use of material on our Platform other than that set out above, please address your request to membership@alite.global

13. Disclosure
By accessing our Platform, you indicate that you accept the terms of the ‘Non-Disclosure Agreement’ as detailed below, and that you agree to abide by them.

13.1 We, Alite Global Limited (Provider), understand that you, the member (Recipient), are interested to receive information relating to our business, members, customers, suppliers and other stakeholders (Purpose).

13.2 In this agreement, Confidential Information means all confidential or proprietary information (however recorded or preserved) relating to the Purpose that is disclosed or made available (in any form or medium), directly or indirectly, by the Provider to the Recipient.

13.3 In consideration of the Provider agreeing to disclose Confidential Information to the Recipient, the Recipient undertakes to the Provider that it shall:

keep the Confidential Information secret and confidential;
not use or exploit the Confidential Information in any way, except for or in connection with, the Purpose; and
only make disclosure of the Confidential Information in accordance with paragraph 13.4. Any other disclosure, including (without limitation) to any other member, can only be made with the Provider’s prior written consent.

13.4 The Recipient may disclose the Confidential Information to the minimum extent required by:

any order of any court of competent jurisdiction or any regulatory, judicial, governmental or similar body or taxation authority of competent jurisdiction; or
the laws or regulations of any country to which the Recipient’s affairs are subject.

13.5 Limitations on obligations
The obligations set out in paragraph 13.3 shall not apply, or shall cease to apply, to Confidential Information which the Recipient can show to the Provider’s reasonable satisfaction:

that is, or becomes, generally available to the public, other than as a direct or indirect result of the information being disclosed by the Recipient or any other member in breach of this agreement; or
has been received by the Recipient from a third party source that is not connected with the Provider and that such source was not under any obligation of confidence in respect of that information.

13.6 Return of the Confidential Information
If requested by the Provider at any time, the Recipient shall immediately return to the Provider all documents and other records of the Confidential Information that have been supplied to or generated by the Recipient. If the Confidential Information is stored only in electronic form, the Recipient shall permanently erase all such Confidential Information from its computer and communications systems and devices used by it.

The Provider may request the Recipient to certify in writing that it has complied with any of these obligations .

13.7 Term
The obligations of the Recipient under this agreement shall continue without termination.

13.8 Acknowledgment and inadequacy of damages
The Recipient acknowledges and agrees that:

the Confidential Information may not be accurate or complete, and the Provider makes no warranty or representation (whether express or implied) concerning the Confidential Information, or its accuracy or completeness; and
damages alone would not be an adequate remedy for any breach of the terms of this agreement by the Recipient. Accordingly, the Provider shall be entitled to the remedies of injunction, specific performance or other equitable relief for any threatened or actual breach of the terms of this agreement.

13.9 Termination
Without affecting any other right or remedy available to us, we may terminate the Contract with immediate effect by giving written notice to you if:

you commit a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within 10 days of being notified in writing to do so;
you take any step or action in connection with your entering any insolvency or bankruptcy procedure or any composition or arrangement with your creditors (or any analogous procedure in the relevant jurisdiction); or
you take any step or action in connection with your entering administration, provisional liquidation, or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), applying to court for obtaining a moratorium under Part A1 of the Insolvency Act 1986, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business, or if the step or action is taken in another jurisdiction, in connection with any anlaagous procedure in the relevant jurisdiction;
you suspend, or threaten to suspend, or cease or threaten to cease to carry on all or a substantial part of your business; or
you fail to pay any amount due under the Contract on the due date for payment.

14. Consequences of termination
On termination of the Contract, you shall immediately pay to us all of our outstanding unpaid invoices.

Termination of the Contract shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.

Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination of the Contract shall remain in full force and effect.

15. Waiver
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with condition 8.

16. Severability
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

17. Entire agreement
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or implied from anything said or written between us prior to such Contract except as expressly stated in these terms and conditions or the documents referred to in them.

The other party’s only liability in relation to these representations, undertakings or promises will be for breach of contract.

Nothing in this paragraph (16) limits or excludes either party’s liability for fraud.

18. Our right to vary these terms and conditions
We have the right to revise and amend these terms and conditions and any policies from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

You will be subject to the policies and terms and conditions in force from time to time.

19. Third party rights
Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

20. Law and jurisdiction
The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

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