Member Code of Conduct

Alite Global – Member Code of Conduct
Effective Date: 31 January 2024

As a member of Alite Global Limited, you are part of a professional and collaborative community that values respect, integrity, and mutual support. Our Code of Conduct sets the standards for how members are expected to interact within the community, ensuring a positive and productive environment for all. By adhering to this Code of Conduct, you contribute to fostering a respectful and enriching experience for every member. Alite is a home for our Members. We aim to be a space where you can be yourself and feel nurtured, empowered and supported.

1. General behaviour
All members are expected to treat fellow members, staff, and partners with respect, courtesy, and professionalism at all times. Harassment, discrimination, or any form of abusive language or behaviour will not be tolerated.

Alite Global is committed to promoting diversity, equity, and inclusion. Members should embrace these values and contribute to creating a welcoming environment for individuals of all backgrounds, identities, and experiences.

Members must conduct themselves with honesty and transparency in all interactions, whether online or in person. Misrepresentation or fraudulent behaviour is strictly prohibited.

2. Professionalism in Communication
While members are encouraged to engage in discussions and provide feedback, all communications should be constructive, respectful, and free from personal attacks.

Members must respect the confidentiality of other members and the information shared within the community. Unauthorised sharing of personal, professional, or proprietary information is strictly prohibited.

3. Platform Governance and Social Code
The views held by our platform community are not those of Alite.

Members sign up to our values and principles of conduct. We monitor the Alite Noticeboard but are neither held accountable nor responsible for the views and actions expressed by our members. In the event that we need to revoke membership, we can take any action we deem appropriate in our sole discretion, including closing or suspending membership.

This Code of Conduct sets out the content standards that apply when you upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way. It should be read alongside our Platform Terms & Conditions.

About Alite
Our Manifesto

We greet every prospective member as a friend we have yet to meet
We strive to create meaningful moments of connection that always add value to our community
We apply the same rigorous standards within our community as we do in our professional careers, with discretion and respect for others at all times
We move as one community working hand in hand to build the future of Alite
We remain alert to and engaged with the changing needs of our members’ professional lives

Values and Attributes
Community – Connection, Humanity, Collaboration
We strive to create meaningful moment of connection that always add value to our community

Trust – Discretion, Respect, Experience
We understand the unique needs of our community and always act with professional understanding, good intention and discretion

Collaboration – Intelligence, Simplicity, Transparency
We believe in working hand in hand with our community to build the future of Alite

How we expect our Members to behave
We ask all of our Members to behave in a way that is respectful, inclusive and supportive towards everyone in the community including fellow Members, Partners, Suppliers and the Alite Global team.

Remember that you are in an inclusive community. This community has a shared profession but counts among its Members those of different ages, nationalities, religions, cultures and backgrounds, with different knowledge, ability and experience to you.

Communicating online through text can, at times, lead to misunderstandings, so it is important to give other people the benefit of the doubt, reach compromise and civilised disagreement, and be kind in your interactions: sometimes it’s difficult to know or fully appreciate the situation of the person you’re talking to.

If you disagree with someone’s ideas you should discuss their ideas, rather than criticise or attack them personally. Do not persistently argue with another Member of the community. If you aren’t able to resolve your differences, you should stop communicating with them.

We consider a personal attack to be any negative comment directed to or about an individual that is about them personally, or uses personal information against them. This applies to comments directed at fellow Members, Partners and Alite Global team members.

The community will not tolerate Members who use words or share content that is offensive or inflammatory. This includes, but is not limited to, language or content that is sexist, racist, homophobic, transphobic, antisemitic, islamophobic, sexually explicit, abusive, contains swearing or is otherwise likely to cause offence.

Alite Global does not moderate communication on the platform but we reserve the right to remove without warning any content or communication that does not comply with this code of conduct.

How to report a problem
If you feel uncomfortable throughout any personal interaction on the platform, or want to give feedback about a vendor, supplier, or partner, we encourage you to get in touch at membership@alite.global

The complaints and disciplinary process
Once a complaint has been received, a member of the Alite management team will gather background information and arrange a time to speak with the parties involved within 7 days of receiving a complaint.

After those discussions have taken place and all information gathered, Alite management will liaise with the membership team personnel to reach a resolution. All relevant parties will be informed of this decision within 7 days of the conclusion of evidence gathering.

In the instance that an Alite team member notices inappropriate communication or action, an internal investigation will be opened and the individual(s) will be notified and asked to submit any evidence or explanation within 7 days of receipt of the request. This information will then be discussed with the Alite management team as per the process above.

Sanctions may include, but are not limited to: a written warning; temporary suspension of membership or complete removal from the platform.

Prohibited uses
You may not use our site:

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To bully, insult, intimidate or humiliate any person.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
In any way that involves child sexual exploitation or abuse.
To upload terrorist content.
You also agree:
- Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of platform Terms & Conditions
- Not to access without authority, interfere with, damage or disrupt:
  - any part of our site;
  - any equipment or network on which our site is stored;
  - any software used in the provision of our site; or
  - any equipment or network or software owned or used by any third party.

Content standards
These content standards apply to any and all material which you contribute to our site (Contribution).

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

Alite Global Limited will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution:

Must be accurate (where it states facts).
Only contain opinions that are genuinely held.
Must comply with the law applicable in any country from which it is posted and to which the website is targeted.

A Contribution must not:

Be defamatory of any person.
Be obscene, offensive, hateful or inflammatory.
Bully, insult, intimidate or humiliate.
Encourage, promote or provide instructions for deliberate self-harm.
Encourage, promote or provide instructions for suicide.
Encourage, promote or provide instructions for an eating disorder or behaviours associated with an eating disorder.
Promote sexually explicit material.
Include child sexual abuse material.
Incite violence or hatred against particular groups.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Include content that would be considered a criminal offence under laws relating to terrorism, child sexual abuse material, racism or zenophobia.
Infringe any copyright, database right or trademark of any other person.
Include video content that has been or would be likely to be given an R18 certificate by the British Board of Film Classification (BBFC).
Include video content not suitable for BBFC classification.
Include material that might impair the physical, mental or moral development of persons under the age of 18.
Be likely to deceive any person.
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Contain illegal content or promote any illegal content or activity.
Be in contempt of court.
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Impersonate any person or misrepresent your identity or affiliation with any person.
Give the impression that the Contribution emanates from Alite Global Limited, if this is not the case.
Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
Contain any advertising or promote any services or web links to other sites.

For the avoidance of doubt, for any Contribution in the form of video content:

You must tell us immediately, if you upload a video containing any of the following:
Criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18 (restricted material).
You must not upload a video containing harmful material.
You must not upload a video containing advertising for any of the following:
- Cigarettes and other tobacco products, electronic cigarettes or electronic cigarette refill containers, and prescription-only medicine; or
- for alcoholic drinks that are not aimed specifically at under 18s and do not encourage immoderate consumption of alcohol.

Breach of this policy
When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of our website Terms & Conditions upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.